Sometimes a conflict is detected between the local and server copies of files you're trying to sync. Is the library configured to be available offline?.Follow these steps to make sure you have the latest version.īefore we are starting to troubleshoot OneDrive for Business sync issue, we'd better to do some basic checking at first. If you don't have the most current version of the groove.exe sync app, you might have problems syncing. OneDrive for Business is updated frequently. If you come from the article Fix OneDrive sync problems, see Is the library configured to be available offline? to begin at the next step. Update OneDrive for Business to the current release If you are using OneDrive not OneDrive for Business, and you encountered sync issue, you can look for the solutions in Fix OneDrive sync problems. DAT files, and watch out for their names.To determine which OneDrive sync client you're using, see Which OneDrive sync client am I using? The CID is a string of 16 hex digits, and you can find it in several places.įor this guide, we’ll get it from the OneDrive Settings folder in the following directory: C:\Users\\AppData\Local\Microsoft\OneDrive\settings\Personal To confirm the specific Microsoft account you’re currently using on OneDrive, you use the CID. Find out which Microsoft Account I am using with OneDrive This brief guide will show you how to confirm the Microsoft account you are using with OneDrive at any time. For instance, if you’ve linked your OneDrive to multiple Microsoft accounts, you can lose track of which account is logged in on what device. This is a useful touch, but it gets confusing sometimes. While you can only sign in to one Microsoft account on OneDrive at a time, you can use other Microsoft accounts on the OneDrive website. You also don’t need to create another account, because you sign in to your OneDrive using a Microsoft account. OneDrive works perfectly to expand your computer’s storage using cloud tech.
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